We respect your privacy. We will not provide your personal information to third parties for marketing purposes without your permission.
We send you information you want. You may choose whether and to what extent you receive marketing messages from Getaroom. Once you are registered, you can click on “My Reservations” and select the “Email” tab where you have a choice to opt in or out at any time to receive the following: email newsletters, email promotions, and email deals. If you are receiving the stated emails above and decide you no longer wish to receive this or any additional marketing material from us, you can indicate your preference on your “My Reservations” tab. It clearly shows you how to uncheck any boxes you may have checked prior and will update your preferences after you click the save button.
If you no longer wish to receive our newsletter and promotional email communications, you may opt out of receiving them by going to your “My Reservations” Tab or by emailing us at email@example.com or by calling Customer Care at 800-HOTELS-8 (800-468-3578).
Also, you will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We secure your data. We carefully monitor for intrusion attempts 24 hours a day, 7 days a week; deploy encryption technology, firewalls and advanced monitoring systems for your protection.
Information We Collect.
We collect two kinds of information about our online visitors, personal and non personal information. This personal information: User name, email address, and physical address, including City and State. Non personal information: shopping preferences, product searches, merchant searches, and general demographics. Our primary purpose in collecting personal and non personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
We also gather certain information automatically and store it in log files. This information includes the Internet protocol addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/ time stamp, and click stream data. We use this information to review trends, to administer our website, to track users’ movements around the web site and to gather demographic information about our customers. Most other web sites also gather this same information.
Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, also use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here:
If you have chosen to receive marketing messages from us about our products and services, we may use information from our log files, cookies or pixel tags to help us make those communications more useful to you.
We also get information from your transactions with us, our affiliates or non affiliated third parties such as account activity and your purchase information. We also use information from third parties, including public information, such as verification services and consumer reporting agencies (to comply with regulatory requirements, ensure the accurate data and prevent fraud, for example), or from other sources. We use this information to develop, offer and deliver our products and services, to process transactions in your accounts, and to obey legal and regulatory requirements. We limit the collection and use of customer information to the minimum we require to deliver great service to our customers (including telling our customers about our hotel reservation services, deals, and other opportunities through email) and to run our business.
Our Use of Your Information.
We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to measure interest in the third-party products and services we offer; inform you via email about special offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions of the Site’s use. At times, we may look across multiple users to identify problems and in particular we may examine your personal information to identify users using multiple Customer IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use with your permission via the “My Reservations” tab, your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product and services offerings of Getaroom or third parties, and communications relevant to your use of the Site. By opting in to receive this communication on the “My Reservations” tab of our Web Site, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications under the notification preferences on the “My Reservations” tab of our Web Site. You may make changes to your notification preferences on the “My Reservations” tab at any time or you may contact a customer service representative at firstname.lastname@example.org. We reserve the right to send you specific administrative notices that are required by law, regulation or as needed to service your account.
Our Disclosure of Your Information.
As a matter of policy, we do not sell, rent, loan or disclose any of your personal information to third parties for their marketing purposes without your explicit consent via email notification. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide you with the ability to order the third-party products and services offered through the Site.
Advertisers. We aggregate (gather up data across all user accounts) personal information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address and password are not disclosed to these third parties in a personally identifiable manner without your explicit consent.
Legal Requests. Getaroom cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and our other customers from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address and Customer ID history without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or report suspected illegal activity.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
Control of Your Customer ID and Password.
Accessing, Reviewing and Changing Your Personal Information.
We offer you the ability to automatically review and change or delete the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request because it is very difficult to authenticate your account manually. You can change or delete your Customer ID, password, email address, contact information, user preferences and other information by going to the preferences and setup section in the user profile section of the site. You must promptly update your personal information if it changes or is inaccurate.
Upon your request, we will deactivate your account, contact information and all other information from our active databases. To make this request, email email@example.com. Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.
We will retain in our files some personal information you have requested to remove to prevent fraud, troubleshoot problems, assist with any investigations, enforce our agreements with you and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will only be available to select Getaroom personnel.
Other Information Collectors.
Social Media Widgets.
A Special Note About Children.
Getaroom adheres to the federal privacy protection standards articulated in the Children’s Online Privacy Protection Act (COPPA). Getaroom takes children’s privacy seriously. Getaroom does not seek to collect personal information about children through the Site. Getaroom does not condition a child’s participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity. If we become aware that a person submitting personal information to us through any part of our Site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.
Your information is stored on Getaroom’s servers located in the United States. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including monitoring for intrusion attempts, encryption technology, “firewalls,” Secure Socket Layers and security audits and inspections. We treat data as an asset that must be protected against loss and unauthorized access. When setting up an account, your information is stored behind a secure server via multiple encryption methods as well as Secure Socket Layer (SSL) on the site. Information stored on the server is only available to a select number of people at Getaroom that have access to these records. We encourage the use of encryption to communicate with Getaroom. The privacy of communication over the Internet cannot be guaranteed because the Internet is not a secure medium. Getaroom does not assume any responsibility for any harm, loss or damage you my experience or incur by the sending of personal or confidential information over the Internet by or to Getaroom. If you have any questions about the security at our website, you can send an e-mail to firstname.lastname@example.org.
Please remember that you also play a valuable part in data security. You should never share your Getaroom customer id or password with anyone. If you feel any of your information has been compromised, you should change it immediately. After you have finished using our site, you should log out of your Getaroom account and exit your browser so that no unauthorized persons can use our site under your name and account information.
Notification of Changes.
Terms and Conditions
Thank you for being our customer.
Getaroom, Inc. 3010 LBJ Freeway Suite 1550 Dallas, Texas, 75234